Vocal Insights: Account Type Options

Personal Account

Organisation Account

Business Account

For individual users who want to use the service for personal use. Ideal for graduate students transcribing research interviews. For charities or non-profit organisations. Registration will require a registered charity number. For companies wanting to use or sell service around transcription.
Account is only available for one user Maximum of five users No limit on number of users
Single user has transcriber and admin roles One client admin and one transcriber admin role per account. Each admin user can also be a transcriber. No limit on number of client admin and transcribers
Account includes upload of 30 minutes of audio per month, with option to purchase additional credits Account includes free tier of up to one hour audio uploaded per month Trial account with one user with 60 minutes per month and free uploads for six months. Paid usage after six months
Payment can be charged as adhoc payment or monthly charge by the number of hours Payment can either be made as adhoc paid top-ups or monthly subscription for a number of hours per month extra at a reduced rate for non-profit organisations. Payment can either be made as adhoc paid top-ups or monthly subscription for a number of hours per month.
Automated transcripts are only available with paid tier Automated transcripts are only available with paid tier Automated transcription is included with free tier for 6 months. Accounting of uploaded minutes rounded up to nearest 15 seconds